FREQUENTLY ASKED QUESTIONS
We want our services, pricing and availability to be very easy to follow. Below are a number of frequently asked questions (FAQs) that should be able to answer most queries you have. If you still haven’t found what you need then please don’t hesitate to call Brett or Kevin on Tavistock 01822 860298.
We operate between 8am and 5pm Monday to Friday.
Skips are sometimes picked up or delivered outside of these hours if we are on multiple drops. If you need a skip or plant machinery delivered at a specific time then please don’t hesitate to contact us on Tavistock 01822 860298.
Generally, no we don’t. It’s a long day for our employees and we like them to get home on time after a very busy day. If you do have a specific request, please don’t hesitate to contact us on Tavistock 01822 860298 – we always try to help.
Last tipping is 4.30pm and our weighbridges are open 8am to 5pm.
We accept payment via debit or credit card, BACS for accounts, cheques and cash. We issue a receipt and a suitable invoice for payment.
Yes, we charge VAT at the current advertised rates with HM Excise and Customs.
3 yard skips require a minimum of an 8 foot or 2.5 metre width to allow our delivery lorry to position the skip. Skips above 3 yards require 9′ 6″ or 2.9 metres width and larger Roll-on Roll-off skips require a 10 foot or 3.1 metre width.
Please ensure you have sufficient space for a skip and it’s worth a quick measure to make sure it will fit. Also, if you have difficult access then please let us know. We have telescopic booms on our skip trucks for ease of delivery and collection.
We operate a service year round, Monday to Friday, 8am to 5pm. Deliveries are usually very quick and sometimes the same day if we have availability. Occasionally you may have to wait until the working next day for delivery.
Certain skip sizes are in demand and may be unavailable at the time of enquiry. We will always offer an alternative.
Generally, two weeks is the usual hire time. If you think you need a skip for longer then please let us know and we can offer a keen price. It is advisable to inform us about longer hire periods to avoid additional charges – something we all want to avoid.
We take care of all this. Just ensure we can access your site and we will do the rest. When you’re ready, please call us on Tavistock 01822 860298.
Vehicle, skip and time permitting we sometimes offer a wait and load service. This service must be pre-booked and the site must be capable of supporting this activity. We have a bobcat that we operate for rapid removal and loading.
No, we won’t leave a skip on a public highway but you can site it in your driveway or site ground.
All skips must be sited on private ground or within the curtilage of a property as to avoid disruption to neighbours or the highway. The ground must be suitable for the skip and it’s loaded weight. We are happy to advise you.
Yes we can but the driver may need to carry out a quick check to ensure it safe to do this. All sites are different and we don’t want to damage anything during the process. We also have an obligation to keep the public highway safe during delivery.
Things like animal carcasses, asbestos, full or part full tins of paint, flammable liquids, batteries, gas bottles, tyres, polluting materials or anything you think just doesn’t “feel right” to put in a skip. It’s best to check with us first to avoid excessive waste charges but this list gives an idea of what not to put in our skips.
If you are unclear about what type of waste you have then just get in touch – we are here to help.
Plasterboard is a controlled waste product and cannot be taken to landfill. We have to carefully dispose of it. As a general rule, you should place plasterboard at the top of your skip so it can be carefully sorted. If it is “buried” or “hidden” in the skip then there may be a surcharge related to its disposal.
If you want to dispose of large amounts of plasterboard then it wise to contact us. We can offer a competitive price.
If you are unclear about types of waste then just get in touch – we are here to help.
Yes, please follow the guidelines below:
- Please ensure you have sufficient space to site the skip. It avoids disappointment and a delivery charge if the skip will not fit. All the sizes are available to view below.
- No skips will be placed on the public highway. All skips must be sited on private ground or within the cartilage of a property as to avoid disruption to neighbours or the highway. The ground must be suitable for the skip and it’s loaded weight.
- Level loads only please.
- No fires in the skips.
- No hazardous materials, liquid or restricted waste. We reserve the right to request such materials removed from a skip prior to loading.
We do recycle most things like white goods, wood and anything that has a future use.
For example, we recycle rubble and crush it so it can be used for track and agricultural road building. Plasterboard is sorted and inspected, taken to a plasterboard recycling centre which is then often turned back into plasterboard.
Paper and cardboard take a similar route to plasterboard. Wood is sent for shredding to be made into biomass pellets or future timber applications.
Not all products can be recycled because they are deemed to be uneconomical or hazardous. We assess waste during our recycling process where everything is sorted, graded and processed.